Our team is trained to support our software throughout the product lifecycle. We use BONTQ for the bug tracking and reporting function. BONTQ is accessible to authorised client representatives.
Staff roles:
The directors will retain overall responsibility for all management and work allocation tasks.
System design and architectural issues will be resolved by the directors with the clients and or through our associate companies and partners. Our preferred method of design and communication with all relevant parties is through the EA diagrams.
Our system analysts will develop the detailed design of each task and in addition will generate a MS-Project Gantt chart of each activity within the task. Each activity longer than 3 days must have a check point built in.
The technical leads will check the implementation of each activity and verifying that each check point built in is passed 100%. Those activities that are not passed must be estimated as x% complete.
The programmer(s) allocated to the task will be responsible for agreeing a time slice for each activity with the system analyst and the team leader.